Designing Digital Products for Adults With Low Literacy

Over 50% of U.S. adults score below an international benchmark for literacy, with roughly 20% scoring at the very lowest levels. These adults span all demographics and are a part of your audience. What can we do as user experience professionals to support digital inclusion of adults with low reading literacy levels? This session provides a high-level overview of best practices in design standards, plain language, content strategy, and usability testing.

In this session you will hear from the following speaker(s):
Sheila Walsh — Public Affairs Specialist, Department of Health and Human Services

Event Page: https://digital.gov/event/2022/06/07/2022-government-ux-summit/

Accessible Slides: https://digital.gov/files/designing-digital-products-for-adults-with-low-literacy-ux-summit-22.pptx